Legal
Privacy Policy
How MB Claims collects, uses and protects information submitted through our website and contact forms.
Overview
This Privacy Policy explains how MB Claims ("we", "us") handles information collected through www.mbclaims.com and related contact forms. By using the site or submitting a form, you acknowledge this policy.
Information we collect
We may collect name, practice name, email address, phone number, service interest and any comments you choose to provide. Server logs may also record IP address, browser type, referring pages and timestamps for security and reliability.
How we use information
We use contact details to respond to inquiries, discuss potential services, improve our website and maintain records of business communications. We do not sell personal information.
Healthcare and HIPAA note
The public website and marketing contact form are not a patient portal. Please do not submit protected health information (PHI) or detailed patient records through the contact form. If we later establish a service relationship, PHI handling is governed by a Business Associate Agreement and operational controls appropriate to that engagement.
Cookies and analytics
The site may use essential cookies required for functionality and may use analytics or similar tools to understand aggregate traffic. You can control cookies through your browser settings.
Sharing
We may share information with service providers who help us operate email delivery, hosting or form processing, under obligations to protect the data. We may also disclose information when required by law or to protect the rights, safety and security of MB Claims or others.
Retention and security
We retain inquiry records for as long as needed for business and legal purposes. We use reasonable administrative and technical safeguards, but no internet transmission is completely secure.
Your choices
You may request updates to or deletion of marketing contact information through our contact form. Some records may be retained where legally required.
Contact
Questions about this policy: use our contact form.
Updates
We may update this Privacy Policy from time to time. The revised version will be posted on this page.
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